Sohail Global Group is committed to provide services of consistent quality that conform fully with our clients statutory requirements and in meeting our client’s documented and implied expectations in terms of technical, budget and time compliance.
The services we provide are dedicated to the continual review, development and improvement of all aspects of the projects we are handling, we provide services which encourage our clients to select our company for their every single project.
The aim of our quality management system is to ensure that:
- We deliver a quality service to maintain excellent customer relations.
- Customer satisfaction remains inherent to our business.
- Our customer’s requirements have been fully understood and met.
- All work is carried out consistently to a defined standard.
- We have the skills and resources to fulfill our customer requirements.
- Our staff is fully trained and involved in quality improvement.
- We strive to continuously improve our systems and procedures.
- We only use services that meet our own quality assurance standards.
- A professional approach to customer interface is maintained at all times.
- Any complaints are dealt with efficiently and within an acceptable time period.
Sohail Global Group recognizes the importance that the quality of our service has to the future of our business.
Quality is a degree of excellence, which is ever changing. Every member of staff is involved in managing how we can improve today, tomorrow and long into the future.
From the smallest procedure to the largest contract, quality is the most important factor in our operations.